Volusion updated their V11 e-commerce software last night (or this morning). There are no release notes, which is typical of Volusion, so here are my hastily thrown-together notes. Images in Product Browsing History I assume this is a direct response to my feature request, which received substantial votes and positive feedback. With Amazon.com in mind, I had specifically asked for "horizontally-scrolling product photos" and it appears we were given half of that - a horizontal list, but no … [Read more...]
Identifying, Fixing, and Preventing HTTPS Security Issues
May 11, 2011 By 1 Comment
I've mentioned before that I frequently post on the Volusion forums, both seeking and giving advice on topics ranging from coding, SQL queries, marketing, bug reports and fixes, and the software itself. One of the most common issues experienced by store owners is the variety of security alerts, pop-ups, and icons resulting from loading non-secure content on a secure page. These alerts and messages will quickly drive ready-to-buy customers away from your site. Here are some steps you can take to … [Read more...]
Explaining Credit Card Declines to Your Customers
March 4, 2011 By 1 Comment
I want to take some time to talk about something I find to be important in so many ways - explaining credit card authorizations and declines to your customers. This is child to the broader parent topic of handling your customers' money, something I'll likely write about in a number of sessions at a later date. For now, let's focus on simplifying and understanding what happens when your customers attempt to use their credit card on your e-commerce site. After that, we'll review some best … [Read more...]
E-commerce Bandwidth Fees Too High? Store Data in the Cloud.
Some e-commerce hosts offer very little bandwidth transfer per month for their customers. In the same way that wireless phone companies used to depend on overages for steady revenue (I would know, I because I worked in wireless back when no one had a phone), Volusion, for example, now depends on massive customer overages as a steady and reliable stream of revenue. Now, I can't disclose the monthly bill for my company's site, but I can say that it's well over five times the base price point … [Read more...]